“With Salesforce, we’re able to embrace Commercial Excellence across the organization.”
Westrock gets big results with customized apps built on the Salesforce Platform
Commercial Excellence builds multi-level relationships with top customers
Commercial Excellence, one of Westrock's three pillars for success, is a rich, evolving process, firmly rooted in one basic philosophy — to better serve top customers by better understanding their strategies as well as their current and future needs. With Salesforce, Westrock can now expand the scope of those needs, track all the information necessary to improve day-to-day operations, and better support company resources around the globe. This expedites collaboration, information sharing, and planning.
Innovative solutions are accomplished together — not just by Salesforce and Westrock — but with the customer too.