Service Portal Pricing
Get help, access account information, or collaborate with other customers.
Choose the right edition for your business needs.
Start by selecting your Service Cloud edition. Some editions already include Service Portal functionality right out of the box. For the others, you can easily add Service Portal at these price points. To add Agentforce, check out Agentforce pricing.
This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Compare editions and top features.
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Then, choose the Success Plan that's right for your business.
With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a future with AI.
Find your path to AI success with the right experts and apps.
Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximise your ROI.
Professional Services
Realise value quickly and become self-sufficient with Salesforce.
Partners
Innovate and grow faster with pre-built apps and expertise on AppExchange.
Ready to take the next step with the service solution built on the world’s #1 CRM?
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FAQs
There are two user licenses that can be purchased for Salesforce Service Portal. The Customer Community license costs $2/login or $5/member USD per month. The Customer Community+ license costs $6/login or $15/member USD per month.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.
Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.
Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.
Selecting member is best when there is a known user count or frequent users of a Community. Selecting login is best when there is an unknown user count or infrequent users of a Community.
