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Elevate Your Retail Experience: Practical Strategies for Unified Commerce

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Agentforce Retail
Agentforce Commerce
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What does the next generation of in-store retail actually look like and how are leading brands making it a reality today?

This webinar explores how modern POS is reshaping the in-store experience, from enabling more seamless unified commerce to strengthening customer loyalty and supporting more connected interactions. Through a conversation with Jacob Pat, Chief Information & Digital Officer at Lovesac and Martin Priest, Director, Industry Advisor of Retail at Salesforce, gain insights on the decisions, challenges, and successes involved in building a modern retail operation, along with a look at how AI is beginning to shape the future of unified commerce.

Whether you’re evaluating your current tech stack or simply looking for fresh ideas, this session is designed to spark new thinking and give you actionable takeaways.

You’ll walk away with:

  • Honest perspectives on what unified commerce means in practice, not just in theory
  • Practical strategies for personalizing customer interactions at scale
  • A glimpse into where retail technology is headed, including emerging AI innovations shaping the Unified Commerce landscape in the year ahead

Featured Speakers

Jacob-Pat-Headshot
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Jacob Pat

Chief Information & Digital Officer
Lovesac
Martin-Priest-Headshot
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Martin Priest

Director, Industry Advisor of Retail
Salesforce

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