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Benefits of Live Chat for Your Business

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Take the first step with Service Cloud.

Deliver personalized customer service at scale. Bring all of your support needs onto one platform so you can decrease costs while increasing efficiency.

Service leaders anticipate customer chat to grow 87% in the next 12-18 months.
High performing service teams are 3.2x more likely than underperformers to rate customer-to-agent-chat as outstanding or very good.
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Dig into our latest customer service research.

High-performing organisations are using data, AI, and automation to deliver faster, more personalised service. Find out how in the 6th State of Service report.