Spot opportunities, predict outcomes, get recommendations, and more with CRM Analytics.


Automate Discovery

Discover the story your data has to tell.

Automatically find simple answers to complex business questions in your data. Learn what happened, why it happened, what will happen, and what to do about it with transparent, understandable AI models.

Focus On Outcomes

Identify how to achieve all of your business goals.

Get the exact information you need by tailoring analytics to your business. Improve any business outcome with precise recommendations and specific guidance.

Unify on one platform

Visualize your entire business on a single screen.

Avoid needing multiple systems and logins. Create complete visualizations, predictions, insights, and more by bringing all your data — even from external systems — onto a single platform.

Take Instant Action

Always know the specific steps to take next.

Take instant action from the point of insight, like collaborating in Chatter, updating records, and sharing dashboards.

Build With Clicks

Easily create AI models, dashboards, and more.

Don't spend hours coding, or waiting in the IT queue. Create advanced experiences quickly by using easily customizable templates, third-party apps, or custom-built dashboards.

Salesforce Sustainability Cloud

Track and analyze environmental data to help reduce your carbon footprint and prove your commitment to eco-friendly practices.


Customer Success Spotlight

See how companies of every size and industry are discovering new ways to grow with CRM Analytics.


With CRM Analytics, what used to take 48 hours and some manpower is now five minutes, and I do it myself, which is a big deal.”

Greg Glenday, Chief Revenue Officer

Get started instantly with industry-specific templates, prebuilt integrations, workflows, and dashboards.

Whatever your industry, we have your analytics solution. 


Help your team find answers instantly.


Sales Cloud Einstein

Enhance Sales Cloud with advanced analytics, AI, and more.
$ 50
(billed annually)

Einstein Predictions

Automated discovery and predictive insights
$ 75
(billed annually)

CRM Analytics Plus

Advanced analytics platform with AI built in
$ 165
(billed annually)
* All per user products require an annual contract.

Test drive dashboards and explore real datasets in this guided tour.