Field Service Lightning Pricing

For Employees

Explore our solutions designed to support any and all field service roles.

Mobile Employee

 
Get our onsite solution for field service techs, delivery professionals, home health nurses, retail associates, financial advisors, insurance agents, and others.
 

Enterprise

Our field edition for completing service appointments from any mobile device, even offline
$ 150
USD/user/month*
(billed annually)

Unlimited

Our most powerful edition for mobile employees and resources
$ 300
USD/user/month*
(billed annually)

Dispatcher

Assign the right field employees to the right jobs at the right time from a single, purpose-built dashboard.
 

Enterprise

Our console for assigning jobs, optimizing schedules and routes, as well as managing resources
$ 150
USD/user/month*
(billed annually)

Unlimited

Our most fully featured version of Dispatcher
$ 300
USD/user/month*
(billed annually)

Here’s our do-it-all service solution for the person who does it all.

Field Service Lightning Plus

Get the field service bundle that combines both Mobile Employee and Dispatcher along with Service Cloud and Sales Cloud.
 

Enterprise

RECOMMENDED
Includes contact center, CRM, dispatcher, mobile employee capabilities, and Sales Cloud, all in one license
$ 200
USD/user/month*
(billed annually)

Unlimited

Our most powerful edition of Field Service Lightning Plus
$ 350
USD/user/month*
(billed annually)
 

For Contractors

Boost the productivity of your external, third-party, and independent mobile employees.

 

Contractor

Our edition for scheduling external, non-employee users, with access to work orders, cases, contracts, and accounts.
$ 50
USD/user/month*
(billed annually)

Contractor Plus

Our partner-focused edition that includes added functionality for non-employees to supercharge cross-sell and upsell.
$ 75
USD/user/month*
(billed annually)
 

* All per user products require an annual contract.
† Canadian pricing available upon request.

NOTE: Field Service Lightning requires at least one (1) Service Cloud user license. Existing Service Cloud customers require at least one (1) Dispatcher license. This requirement can also be met with the Field Service Lightning Plus bundle, as it includes the Service user functionality. Existing customers can purchase as many Technician (Mobile Employee) user licenses as needed. Field Service Technicians (Mobile Employees) and Contractors require at least one (1) Dispatcher in order to use the scheduling tool.

Learn how the leader in call center service can transform your field operations, too.

If you’re looking for a complete solution to manage your onsite support, talk to one of our knowledgeable specialists today.