Field Service Lightning Pricing
For Employees
Explore our solutions designed to support any and all field service roles.
Mobile Employee
Get our onsite solution for field service techs, delivery professionals, home health nurses, retail associates, financial advisors, insurance agents, and others.
Enterprise
Enterprise
Our field edition for completing service appointments from any mobile device, even offline
$
150
USD/user/month*
(billed annually)
(billed annually)
Unlimited
Unlimited
Our most powerful edition for mobile employees and resources
$
300
USD/user/month*
(billed annually)
(billed annually)
Dispatcher
Assign the right field employees to the right jobs at the right time from a single, purpose-built dashboard.
Enterprise
Enterprise
Our console for assigning jobs, optimizing schedules and routes, as well as managing resources
$
150
USD/user/month*
(billed annually)
(billed annually)
Unlimited
Unlimited
Our most fully featured version of Dispatcher
$
300
USD/user/month*
(billed annually)
(billed annually)
Here’s our do-it-all service solution for the person who does it all.
Field Service Lightning Plus
Get the field service bundle that combines both Mobile Employee and Dispatcher along with Service Cloud and Sales Cloud.
Enterprise
Enterprise
Includes contact center, CRM, dispatcher, mobile employee capabilities, and Sales Cloud, all in one license
$
200
USD/user/month*
(billed annually)
(billed annually)
Unlimited
Unlimited
Our most powerful edition of Field Service Lightning Plus
$
350
USD/user/month*
(billed annually)
(billed annually)
For Contractors
Boost the productivity of your external, third-party, and independent mobile employees.
Contractor
Contractor
Our edition for scheduling external, non-employee users, with access to work orders, cases, contracts, and accounts.
$
50
USD/user/month*
(billed annually)
(billed annually)
Contractor Plus
Contractor Plus
Our partner-focused edition that includes added functionality for non-employees to supercharge cross-sell and upsell.
$
75
USD/user/month*
(billed annually)
(billed annually)
* All per user products require an annual contract.
† Canadian pricing available upon request.
NOTE: Field Service Lightning requires at least one (1) Service Cloud user license. Existing Service Cloud customers require at least one (1) Dispatcher license. This requirement can also be met with the Field Service Lightning Plus bundle, as it includes the Service user functionality. Existing customers can purchase as many Technician (Mobile Employee) user licenses as needed. Field Service Technicians (Mobile Employees) and Contractors require at least one (1) Dispatcher in order to use the scheduling tool.
Learn how the leader in call center service can transform your field operations, too.
If you’re looking for a complete solution to manage your onsite support, talk to one of our knowledgeable specialists today.
Customer Service Software & Customer Support by Service Cloud
Sales Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.
Sales Cloud customer service software includes case management, customer access across all channels, integration with legacy data systems, pre-built integration apps, support ticketing, knowledge base, routing and escalation, and queue management.
Customer support software can help companies streamline service team processes and calls, reducing average call times. This powerful customer service software can also dramatically improve customer satisfaction and problem resolution. It is time to take your customer service to the next level.
Sales Cloud customer service software includes case management, customer access across all channels, integration with legacy data systems, pre-built integration apps, support ticketing, knowledge base, routing and escalation, and queue management.
Customer support software can help companies streamline service team processes and calls, reducing average call times. This powerful customer service software can also dramatically improve customer satisfaction and problem resolution. It is time to take your customer service to the next level.