Meet the demands of today’s ultra-connected, mobile customers with LiveMessage.

Deliver personalized support to customers via their favorite messaging apps using bots or agents. Add this easy, cost-effective mobile solution to the #1 platform for service. 
 

3 ways you can deliver personalized, conversational service with text messaging.

 

Give customers help anytime from any messaging app.

Customers want personal attention, even when they’re out and about. Now they can use their preferred messaging app — like SMS — to contact agents at any time, and be on their way.

NCR saved 50% in voice service calls with two-way messaging.

 

Empower agents with conversational messaging from one place.

Be there for customers the way a good friend is — with mobile messaging. Agents can send messages while having instant access to the information they need to address customers — all within the Service Console.

Drive service costs down, and ROI up.

Boost agent productivity with a solution that lets agents manage multiple text conversations at once — with all the context and intelligence they need to resolve cases and deliver an awesome customer experience, every time.

Faster, smarter customer service starts with a free trial. (Yep, free.)

You can start delivering lightning-fast customer service in a few easy steps. Plus, access our Success Community to learn from other users, and more.