Solution

Connect the Consumer Experience

Build smarter, personalized engagements at scale that delight consumers.

Here's how it works.

Info graphic showing consumer experience from awareness to purchase to advocacy.

Establish deeper connections..
Use first, second and third party audience intelligence to serve up tailored messaging across email, SMS, social, push notifications, and more.  

Strengthen direct-to-consumer selling.
Personalize digital commerce experiences to meet higher expectations, capture consumer activity, and drive sales..

Deliver a lifetime of value.
Offer exceptional support with advanced customer service capabilities.

Boost brand loyalty.
Instantly surface performance results, so you can quickly adjust engagement strategies — and never stop improving.

Establish deeper connections.
Use first, second and third party audience intelligence to serve up tailored messaging across email, SMS, social, push notifications, and more.  

Strengthen direct-to-consumer selling.
Personalize digital commerce experiences to meet higher expectations, capture consumer activity, and drive sales.

Deliver a lifetime of value.
Offer exceptional support with advanced customer service capabilities.

Boost brand loyalty.
Instantly surface performance results, so you can quickly adjust engagement strategies — and never stop improving.

Johnny’s Selected Seeds embraces technology to nurture organic growth.

“It’s been amazing how truly committed Salesforce is to helping us grow.”

ALISHA BURNS, ECOMMERCE MANAGER, JOHNNY’S SELECTED SEEDS

See the story

Johnny’s Selected Seeds embraces technology to nurture organic growth.

Increased time on site

More pages visited

Increase in order value

Learn how Consumer Goods brands deliver a connected experience.

Watch demo

Astro holding consumer goods icon with laptop screen showing a shopping screen

What’s included in this solution

Commerce Cloud helps you innovate faster, personalize every experience, and scale confidently so you can reach customers on any channel.

Marketing Cloud lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.

Service Cloud allows you to automate your processes, streamline your workflows, and deploy the right agent at the right time.

Explore the advantages of Salesforce for Consumer Goods.

Thank you - Salesforce for Consumer Goods Direct-to-Consumer Demo

Demo

Go Direct to Consumer Demo

Watch the Demo

White Paper: Dig Deeper into Data for Superior Customer Experience

REPORT

Dig Deeper into Data for Superior Consumer Experience

Get the Report

Salesforce Webinars - Salesforce.com Canada

Consumer Goods

Solution

Connect the Consumer Experience

Here's how it works.

Johnny’s Selected Seeds embraces technology to nurture organic growth.

Johnny’s Selected Seeds embraces technology to nurture organic growth.

Increased time on site

More pages visited

Increase in order value

Learn how Consumer Goods brands deliver a connected experience.

What’s included in this solution

Explore the advantages of Salesforce for Consumer Goods.

Demo

Go Direct to Consumer Demo

REPORT

Dig Deeper into Data for Superior Consumer Experience

WEBINAR

Gain Marketing Insights to Ignite Growth in the Consumer Goods Industry

Ready to learn more about Consumer Goods solutions?

New to Salesforce?

About Salesforce

Popular Links

Americas

Europe, Middle East, and Africa

Asia Pacific