AI The Rise of Large Action Models Heralds the Next Wave of Autonomous AI Silvio Savarese September 12, 2024 AI agents and assistants have the ability to take action on a user’s behalf, but each serves a distinct purpose. Generative AI Digital Transformation Automation AI A Small Step for the CIO, a Giant Leap for the Business Salesforce EMEA August 23, 2024 For a CIO, integrating AI into business is an easy decision to make as it helps overcome key challenges of retention and achieving goals. Customer Success Digital Transformation IT C-Suite Leading With AI: How Forward-Looking CEOs Can Bring Teams Up to Speed Salesforce EMEA August 13, 2024 Discover how CEOs overcome challenges their businesses face, from improving data intelligence and board reporting to growing sales revenue. Data Culture Customer Success Digital Transformation AI How to Boost Government Efficiency with AI and Personalisation? Kevin White July 24, 2024 Transform public sector operations with AI-driven personalisation for enhanced efficiency and satisfaction. Read on to learn more! Salesforce Platform Data Culture Digital Transformation Salesforce Platform How Can You Digitalise Commodity Trading to Boost Revenue and Efficiency? Anthony Palmieri July 19, 2024 Explore how digitalising commodity trading can enhance revenue and efficiency. Dive into the benefits and real-world impacts. AI Customer Relationships Customer Success Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Best Practices CRM Digital Transformation Public Sector 4 Ways Public Sector Uses Data To Deliver Personalised Experiences Kevin White Chris Pannell June 21, 2024 Learn how public sector organisations are using Data Cloud to integrate data from multiple sources to enhance public service delivery. Data Culture Digital Transformation Personalisation AI AI Is No Longer for the Few — AI Is for Everyone Salesforce EMEA June 12, 2024 AI is for everyone, it’s no longer for the few. So now that it's ready for you, how do you get ready for it? Salesforce Platform Data Culture Digital Transformation Public Sector Emergency Readiness – A Resilient Operating Model for Local Government Dr. Carolin Möller Paul Pick-Aluas June 4, 2024 Emergencies are more frequent and severe, prompting local governments to update their operating models and tech architectures to manage risks. Business as a Platform for Change Data Culture Digital Transformation AI How Do You Use Generative AI in Marketing To Build Customer Trust? Salesforce EMEA May 6, 2024 Customer trust is in the spotlight as the use of generative AI in marketing grows — How can you build it rather than erode it? Digital Transformation Marketing Thought Leadership
AI The Rise of Large Action Models Heralds the Next Wave of Autonomous AI Silvio Savarese September 12, 2024 AI agents and assistants have the ability to take action on a user’s behalf, but each serves a distinct purpose. Generative AI Digital Transformation Automation
AI A Small Step for the CIO, a Giant Leap for the Business Salesforce EMEA August 23, 2024 For a CIO, integrating AI into business is an easy decision to make as it helps overcome key challenges of retention and achieving goals. Customer Success Digital Transformation IT
C-Suite Leading With AI: How Forward-Looking CEOs Can Bring Teams Up to Speed Salesforce EMEA August 13, 2024 Discover how CEOs overcome challenges their businesses face, from improving data intelligence and board reporting to growing sales revenue. Data Culture Customer Success Digital Transformation
AI How to Boost Government Efficiency with AI and Personalisation? Kevin White July 24, 2024 Transform public sector operations with AI-driven personalisation for enhanced efficiency and satisfaction. Read on to learn more! Salesforce Platform Data Culture Digital Transformation
Salesforce Platform How Can You Digitalise Commodity Trading to Boost Revenue and Efficiency? Anthony Palmieri July 19, 2024 Explore how digitalising commodity trading can enhance revenue and efficiency. Dive into the benefits and real-world impacts. AI Customer Relationships Customer Success
Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Best Practices CRM Digital Transformation
Public Sector 4 Ways Public Sector Uses Data To Deliver Personalised Experiences Kevin White Chris Pannell June 21, 2024 Learn how public sector organisations are using Data Cloud to integrate data from multiple sources to enhance public service delivery. Data Culture Digital Transformation Personalisation
AI AI Is No Longer for the Few — AI Is for Everyone Salesforce EMEA June 12, 2024 AI is for everyone, it’s no longer for the few. So now that it's ready for you, how do you get ready for it? Salesforce Platform Data Culture Digital Transformation
Public Sector Emergency Readiness – A Resilient Operating Model for Local Government Dr. Carolin Möller Paul Pick-Aluas June 4, 2024 Emergencies are more frequent and severe, prompting local governments to update their operating models and tech architectures to manage risks. Business as a Platform for Change Data Culture Digital Transformation
AI How Do You Use Generative AI in Marketing To Build Customer Trust? Salesforce EMEA May 6, 2024 Customer trust is in the spotlight as the use of generative AI in marketing grows — How can you build it rather than erode it? Digital Transformation Marketing Thought Leadership