Future of Work Embracing the Future of Work Stuart Mills August 31, 2023 How can businesses adapt to harness new skills, solve the talent gap and leverage the opportunities that lie ahead? Read more. Digital Transformation Future of Work AI Innovation Innovation and the Built Environment Robert Alsos August 29, 2023 Strong customer relationships are key to gaining a competitive advantage. Read how you can use data and insights to create loyalty. Analytics Customer Experience Data Culture Financial Services Is Financial Services ready for Hyper-Personalisation? Salesforce Authors July 25, 2023 Insights to delivering the best hyper-personalisation strategy in Financial Services Customer Experience Customer Success Digital Transformation Thought Leadership Learn from Africa’s Most Remarkable Leaders and Thinkers Salesforce EMEA July 21, 2023 Tech trailblazers are changing the way we work. Read how the best in biz innovate sustainability, digital transformation, CX, & much more. Digital Transformation Thought Leadership Communications Wrapping up World Tour London: AI Day Salesforce UK June 30, 2023 World Tour London: AI Day saw over 17,000 Trailblazers join us online and in person for a day of learning, connecting, having fun and giving back. Digital Transformation Trailblazer Trailblazer Community Customer Experience Generative AI: Why It’s a Game-Changer for Marketers Salesforce Authors June 8, 2023 Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers. Digital Transformation Future of Work Marketing Public Sector How a digital police station is transforming victim journeys UK Public Sector Team June 1, 2023 Former police chief inspector Andy Doran joined the force in 2006. However, he left Lancashire Constabulary for Salesforce in 2021 in a bid to transform the way policing and citizens interact. Data Culture Digital Transformation Public Sector Data Culture Salesforce’s Recommendations for Spanish Presidency of the EU Council Salesforce EMEA June 1, 2023 Read Salesforce’s recommendations for the Spanish Presidency of the EU Council Data Culture Digital Transformation Customer Data Platform Service 3 Ways Generative AI Will Reshape Customer Service Salesforce UK May 18, 2023 What will this emerging technology mean for service teams? Here are early thoughts. Service Customer Experience Digital Transformation Customer Success How Salesforce unlocks high-value moments in hospitality Michael Pichler May 14, 2023 Hospitality companies need to unlock value to delight customers Service CRM Customer Experience
Future of Work Embracing the Future of Work Stuart Mills August 31, 2023 How can businesses adapt to harness new skills, solve the talent gap and leverage the opportunities that lie ahead? Read more. Digital Transformation Future of Work AI
Innovation Innovation and the Built Environment Robert Alsos August 29, 2023 Strong customer relationships are key to gaining a competitive advantage. Read how you can use data and insights to create loyalty. Analytics Customer Experience Data Culture
Financial Services Is Financial Services ready for Hyper-Personalisation? Salesforce Authors July 25, 2023 Insights to delivering the best hyper-personalisation strategy in Financial Services Customer Experience Customer Success Digital Transformation
Thought Leadership Learn from Africa’s Most Remarkable Leaders and Thinkers Salesforce EMEA July 21, 2023 Tech trailblazers are changing the way we work. Read how the best in biz innovate sustainability, digital transformation, CX, & much more. Digital Transformation Thought Leadership
Communications Wrapping up World Tour London: AI Day Salesforce UK June 30, 2023 World Tour London: AI Day saw over 17,000 Trailblazers join us online and in person for a day of learning, connecting, having fun and giving back. Digital Transformation Trailblazer Trailblazer Community
Customer Experience Generative AI: Why It’s a Game-Changer for Marketers Salesforce Authors June 8, 2023 Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers. Digital Transformation Future of Work Marketing
Public Sector How a digital police station is transforming victim journeys UK Public Sector Team June 1, 2023 Former police chief inspector Andy Doran joined the force in 2006. However, he left Lancashire Constabulary for Salesforce in 2021 in a bid to transform the way policing and citizens interact. Data Culture Digital Transformation Public Sector
Data Culture Salesforce’s Recommendations for Spanish Presidency of the EU Council Salesforce EMEA June 1, 2023 Read Salesforce’s recommendations for the Spanish Presidency of the EU Council Data Culture Digital Transformation Customer Data Platform
Service 3 Ways Generative AI Will Reshape Customer Service Salesforce UK May 18, 2023 What will this emerging technology mean for service teams? Here are early thoughts. Service Customer Experience Digital Transformation
Customer Success How Salesforce unlocks high-value moments in hospitality Michael Pichler May 14, 2023 Hospitality companies need to unlock value to delight customers Service CRM Customer Experience