Service

Automation and AI can help you see results quickly by helping your mobile workers become more productive in less time.

Call centre software is the key to ensuring company growth. Discover its impact around the globe and its top trends for 2024.

Explore the challenges businesses face to provide efficient customer service and discover the game-changing solution: a powerful ticketing tool.

The role of the contact centre is crucial to improve experience delivery. Modernising this function can pave potential pathways for progress.

Salesforce AI experts discuss six areas where generative AI will have a huge impact on the business world.

What will this emerging technology mean for service teams? Here are early thoughts.

Hospitality companies need to unlock value to delight customers

Find out how you can make service a revenue generator through agent empowerment and employee experience.

What is CRM? In this guide, we discuss what customer relationship management is and how it helps you connect with your customers.

For GoHenry, great customer service starts in the Cloud. It’s no secret that offering a great customer experience is more important than ever.