Recent Stories

For OEMs that sell through dealer networks, performance depends on more than product, brand or technology alone. It depends on how well the OEM and its dealers work together.

Agentic AI is creating new customer service opportunities. But how do leaders balance empathy and efficiency?

Our Trailblazer Dr. Mahmoud Elghadban explains how Consumer Goods Cloud helps SIGVARIS GROUP drive data-based efficiency and better customer care.

In this episode our host Vanessa Gentile talks with Cyril Louis, CEO at Mavericx.

Marketing with Purpose | By Vanessa Gentile, Head of Marketing, Salesforce Switzerland

Success depends on becoming an intelligent enterprise. Learn how to transform with a AI.

The next manufacturing productivity wave is not on the shop floor.  It is in how commercial decisions are made, governed and executed.

Skechers is a Trailblazer: "Because we think about data-driven customer centricity globally and live it locally."

Marketing with Purpose | By Vanessa Gentile | Head of Marketing, Salesforce Switzerland

Find out about AI voice agents and how they can be used in retail, field engineering and customer service.