Service 3 Ways Generative AI Will Reshape Customer Service Salesforce UK May 18, 2023 What will this emerging technology mean for service teams? Here are early thoughts. Service Customer Experience Digital Transformation Small Business How a Customer Profile Can Unlock Big Benefits Salesforce EMEA May 17, 2023 Creating a customer profile can help SMEs build relationships, cut costs and develop game-changing products. Here’s how to get started. CRM Customer Experience Small Business CEO The Surprising Thing Your Customers Want — And They Might Not Even Realise It Ivy Wright May 16, 2023 Customer intimacy is all about discovering what matters most to each customer, and delivering that experience every time. Customer Experience Personalisation Sales Cloud Customer Success How Salesforce unlocks high-value moments in hospitality Michael Pichler May 14, 2023 Hospitality companies need to unlock value to delight customers Service CRM Customer Experience Partner Apps and Consulting How Partners Can Help to Equip Net New Talent for Salesforce Ecosystem Florian Michel May 12, 2023 Noltic - Salesforce Consulting Partner Providing Free Salesforce Programs in Ukraine. Read the story of two of these trailblazers. Careers Marketing Salesforce Culture Digital Transformation 5 top tips for successful digital transformation Michael Pichler May 12, 2023 Less than a third of digital transformation projects succeed, how can you be sure yours will? Customer Experience Digital Transformation Digital Transformation How technology is helping the hospitality industry whip up a storm Michael Pichler May 10, 2023 When done right, digital transformation initiatives can help you retain valuable talent, shape a personalised customer experience (CX), and use data to rethink your products and services. Customer Experience Digital Transformation Personalisation Customer Experience European Q1 Shopping Index Results Rosemary Okolie May 3, 2023 Read how consumers in Europe are starting to spend again, with some countries having turned positive in Q1. Reports Retail Insights Retail Trailblazer Story From Marketing to Marketing Cloud: Trailblazer Denise Atkinson’s Story Florian Michel May 2, 2023 Get inspired by this Trailblazer who retrained from a senior marketing leader to start a successful career in the Salesforce ecosystem. Marketing Marketing Cloud Trailblazer Story Trailblazer Story Empowering digital leaders of tomorrow with Salesforce and ReDi School Salesforce Talent Ecosystem May 2, 2023 Read and get inspired by Ahmed Sukker’s journey of building a successful career in the Salesforce Ecosystem. CRM Trailblazer Story Trailblazer
Service 3 Ways Generative AI Will Reshape Customer Service Salesforce UK May 18, 2023 What will this emerging technology mean for service teams? Here are early thoughts. Service Customer Experience Digital Transformation
Small Business How a Customer Profile Can Unlock Big Benefits Salesforce EMEA May 17, 2023 Creating a customer profile can help SMEs build relationships, cut costs and develop game-changing products. Here’s how to get started. CRM Customer Experience Small Business
CEO The Surprising Thing Your Customers Want — And They Might Not Even Realise It Ivy Wright May 16, 2023 Customer intimacy is all about discovering what matters most to each customer, and delivering that experience every time. Customer Experience Personalisation Sales Cloud
Customer Success How Salesforce unlocks high-value moments in hospitality Michael Pichler May 14, 2023 Hospitality companies need to unlock value to delight customers Service CRM Customer Experience
Partner Apps and Consulting How Partners Can Help to Equip Net New Talent for Salesforce Ecosystem Florian Michel May 12, 2023 Noltic - Salesforce Consulting Partner Providing Free Salesforce Programs in Ukraine. Read the story of two of these trailblazers. Careers Marketing Salesforce Culture
Digital Transformation 5 top tips for successful digital transformation Michael Pichler May 12, 2023 Less than a third of digital transformation projects succeed, how can you be sure yours will? Customer Experience Digital Transformation
Digital Transformation How technology is helping the hospitality industry whip up a storm Michael Pichler May 10, 2023 When done right, digital transformation initiatives can help you retain valuable talent, shape a personalised customer experience (CX), and use data to rethink your products and services. Customer Experience Digital Transformation Personalisation
Customer Experience European Q1 Shopping Index Results Rosemary Okolie May 3, 2023 Read how consumers in Europe are starting to spend again, with some countries having turned positive in Q1. Reports Retail Insights Retail
Trailblazer Story From Marketing to Marketing Cloud: Trailblazer Denise Atkinson’s Story Florian Michel May 2, 2023 Get inspired by this Trailblazer who retrained from a senior marketing leader to start a successful career in the Salesforce ecosystem. Marketing Marketing Cloud Trailblazer Story
Trailblazer Story Empowering digital leaders of tomorrow with Salesforce and ReDi School Salesforce Talent Ecosystem May 2, 2023 Read and get inspired by Ahmed Sukker’s journey of building a successful career in the Salesforce Ecosystem. CRM Trailblazer Story Trailblazer