Recent Stories

The UK Customer Experience Lead, CCXP at Salesforce shares how to create industry-leading customer experiences with the Maturity Matrix.

Want to improve your wealth management client experiences? We outline how to wow clients with personalised digital-first experiences.

Want to know how you can use data to enhance the insurance customer journey? We outline how data analysis can improve customer experiences.

Manufacturing companies was hit by a series of challenges in recent years. See how Salesforce can help embrace a digital sustainable future.

Centrica’s Head of Environment, Jim Rushen, reveals how businesses and individuals can help make net zero a reality.

Learn how Flex Team Agreements have proven successful in combining individual preferences for productivity with team-based goals.

The UK’s Financial Conduct Authority (FCA) will be introducing a new Consumer Duty on financial services firms. Read more about it here.

Data silos are still preventing businesses from meeting customer demands. Here’s how South African businesses can address the problem.

At Salesforce, privacy and security of customer data is our top priority. As part of this commitment, we strive to offer our customers the tools they need to meet their regulatory requirements.

Will the failure to drive digital transformation going to backfire on the construction sector? Read this blog to find more.