Media Combat Streaming Services Subscription Churn Like a Pro with Data and AI Alp Pekkocak December 16, 2024 Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line. Customer Experience Personalisation Sales Cloud Data Culture Collecting Data for Effective Personalisation Is “A High Wire Balancing Act” — Here’s How to Toe the Line Salesforce EMEA December 13, 2024 Insights from Humanworks Founder Cosmo Shield and our Head of Solutions Engineering Kulvinder Hari on harnessing data for personalised customer experiences. Customer Experience Data Culture Personalisation Salesblazer How to Create Sales Presentations That Close Deals, According to an Expert Niraj Kapur December 13, 2024 Don't leave success to chance. Learn how to wow your prospects with a personalised sales presentation. Salesblazer Sales Strategy Sales Retail Insights Our 2025 Retail Predictions: Unified Commerce and AI Agents Will Help Retailers Engage Shoppers Michelle Grant December 13, 2024 By tightly integrating data across the entire shopping journey, retailers can build a customer experience that’s fun and profitable. Commerce Service Customer Experience Small Business 15 Compelling Reasons to Start a Small Business Today Meredith Schmidt December 12, 2024 We researched entrepreneurs worldwide to find out why they started their business. Their answers will make you start your SMB — today. Small Business Startups AI Multi-Modal GenAI Is Transforming the Creative Industries, Discover How From a Visionary CEO — And What Comes Next Salesforce EMEA December 11, 2024 Marketers are using multi-modal GenAI in creative and innovative ways right now — Founder of cocreatd, Oliver Yonchev, explains how. Thought Leadership Marketing C-Suite AI The State of AI: How We Got Here (and What’s To Come) Itai Asseo December 10, 2024 Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect. Digital Transformation AI Agentforce Small Business 7 AI Prompts For Small Business Service Caylin White December 9, 2024 Learn how AI prompts help any small business service team wow customers. Service Small Business Generative AI AI LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong Patrick Stokes December 4, 2024 A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes. Automation Data Culture Digital Transformation Commerce The Way We Search for Products Is Changing. Here’s How to Keep Up Nicholas Teodori December 4, 2024 Generative AI and conversational search are changing the way we shop. Here's how to keep site search optimised. Commerce Consumer Goods Digital Transformation
Media Combat Streaming Services Subscription Churn Like a Pro with Data and AI Alp Pekkocak December 16, 2024 Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line. Customer Experience Personalisation Sales Cloud
Data Culture Collecting Data for Effective Personalisation Is “A High Wire Balancing Act” — Here’s How to Toe the Line Salesforce EMEA December 13, 2024 Insights from Humanworks Founder Cosmo Shield and our Head of Solutions Engineering Kulvinder Hari on harnessing data for personalised customer experiences. Customer Experience Data Culture Personalisation
Salesblazer How to Create Sales Presentations That Close Deals, According to an Expert Niraj Kapur December 13, 2024 Don't leave success to chance. Learn how to wow your prospects with a personalised sales presentation. Salesblazer Sales Strategy Sales
Retail Insights Our 2025 Retail Predictions: Unified Commerce and AI Agents Will Help Retailers Engage Shoppers Michelle Grant December 13, 2024 By tightly integrating data across the entire shopping journey, retailers can build a customer experience that’s fun and profitable. Commerce Service Customer Experience
Small Business 15 Compelling Reasons to Start a Small Business Today Meredith Schmidt December 12, 2024 We researched entrepreneurs worldwide to find out why they started their business. Their answers will make you start your SMB — today. Small Business Startups
AI Multi-Modal GenAI Is Transforming the Creative Industries, Discover How From a Visionary CEO — And What Comes Next Salesforce EMEA December 11, 2024 Marketers are using multi-modal GenAI in creative and innovative ways right now — Founder of cocreatd, Oliver Yonchev, explains how. Thought Leadership Marketing C-Suite
AI The State of AI: How We Got Here (and What’s To Come) Itai Asseo December 10, 2024 Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect. Digital Transformation AI Agentforce
Small Business 7 AI Prompts For Small Business Service Caylin White December 9, 2024 Learn how AI prompts help any small business service team wow customers. Service Small Business Generative AI
AI LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong Patrick Stokes December 4, 2024 A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes. Automation Data Culture Digital Transformation
Commerce The Way We Search for Products Is Changing. Here’s How to Keep Up Nicholas Teodori December 4, 2024 Generative AI and conversational search are changing the way we shop. Here's how to keep site search optimised. Commerce Consumer Goods Digital Transformation