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Customer Success with Agentforce
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story
Capita scales high-volume recruitment with Gen AI and Agentforce.
Agentforce will help Capita transform high-volume recruiting and launch a new business line.
Stories in the Spotlight.
Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
How personalisation has helped boost Heathrow’s digital revenue 30%
Heathrow Airport is flying high with greater digitalisation and personalisation.
Customer Story
Santander UK sets up businesses for global success with Salesforce.
Santander UK sets up businesses for global success with Salesforce.
Customer Story
Trading home-grown tech for a platform transforming student experience
SWPS builds a closer relationship with students with a personal touch.
Explore all our customer stories.
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Customer Story
Doppelgänger boosts online sales 720%
With data, AI, and marketing automation, Doppelgänger creates a seamless omnichannel shopping experience.
Customer Story
PortoBay boosts guest satisfaction and secures more direct bookings
Hotel chain digitalises loyalty programme and uses customer data to tailor offers and incentives
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Customer Story
By putting tenants first, Stadlander scores a customer satisfaction rate of 7.7
Omnichannel support, personalised digital communications, and unique apps revamp renting experience
Customer Story
British Airways enables insight for everyone with Tableau
Leading airline empowers employees to achieve their potential by creating accessible, attractive, and easy to digest Tableau dashboards.
Customer Story
How personalisation has helped boost Heathrow’s digital revenue 30%
Heathrow Airport is flying high with greater digitalisation and personalisation.
Customer Story
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
New ecommerce and data platform transforms Perfumes & Companhia’s customer journey
Einstein 1 Platform helps leading beauty retailer create an omnichannel experience supported by a single data source.
Customer Story
Automation keeps Spotify's ad business growing year over year.
Learn how the streaming giant boosted advertising sales and improved productivity.
Customer Story
Ancotrans Leads API Revolution in EU Container Transport
Find out how Ancotrans is pioneering APIs to integrate IT platforms, systems, and applications to share data and documents.
Customer Story
Municipality of Purmerend is encouraging heat transition with Salesforce
Learn how the municipality of Purmerend is helping households to eliminate natural gas usage with a centralised data platform
Customer Story
HAIR & SKIN gives 15,000 new customers a connected digital experience.
Learn how this medical aesthetics startup brought the entire business together with data.
Customer Story
Putting drivers first: Pirelli gets proactive with data
Sustainable, efficient, and customer-first – all in a day’s work for this leading manufacturer.
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