Energy & Utilities Cloud Pricing

Maximise your operational efficiency, growth and sustainability initiatives with industry-built solutions ready to deliver value today.

First, choose the right Energy & Utilities Cloud edition for your business needs

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Energy & Utilities Cloud Service Core

Foundational Energy & Utilities Cloud CRM with AI and Slack.

250 €

EUR/User/Month

(Billed annually)

Energy & Utilities data models
Flex credits for AI, Agentforce, Data, and more
Slack Business+ with Slackbot, Tableau Next, Premier Success Plan

Energy & Utilities Cloud Sales & Service Core

Foundational Energy & Utilities Cloud CRM with AI and Slack.

325 €

EUR/User/Month

(Billed annually)

Energy & Utilities data models
Flex credits for AI, Agentforce, Data, and more
Slack Business+ with Slackbot, Tableau Next, Premier Success Plan

Energy & Utilities Cloud Service Max

The most comprehensive Energy & Utilities Cloud CRM - one edition that does it all.

650 €

EUR/User/Month

(Billed annually)

Everything in advanced plus all full suite of Agentforce for Industries
Contact Centre Digital, Workforce Management, Quality Management
Customer Signal Intelligence

Energy & Utilities Cloud Sales Max

The most comprehensive Energy & Utilities Cloud CRM - one edition that does it all.

650 €

EUR/User/Month

(Billed annually)

Everything in advanced plus all full suite of Agentforce for Industries
Contact Centre Digital
Salesforce Maps Advanced, Salesforce Contracts

Energy & Utilities Cloud Sales & Service Max

The most comprehensive Energy & Utilities Cloud CRM - one edition that does it all.

700 €

EUR/User/Month

(Billed annually)

Everything in advanced plus all full suite of Agentforce for Industries
Contact Centre Digital, Workforce Management, Quality Management
Salesforce Contracts, Salesforce Maps Advanced

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Compare products and top features

	Energy & Utilities Cloud Service Core 250 € user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2,500 kr user/month £ 200 user/month	Energy & Utilities Cloud Sales & Service Core 325 € user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3,250 kr user/month £ 260 user/month
Energy & Utilities Data Model & Integration
Revenue Cloud Advanced for Energy & Utilities
Smart Utility Contact Centre
Grid & Network Connections + Clean Energy Programme Management
Agentforce for Energy & Utilities Cloud	Add-on	Add-on
Salesforce Maps, Spiff, Sales Planning & Enablement
Digital Engagement, Service Cloud Voice, & Feedback Mgnt

	Energy & Utilities Cloud Service Core 250 € user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2,500 kr user/month £ 200 user/month	Energy & Utilities Cloud Sales & Service Core 325 € user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3,250 kr user/month £ 260 user/month	Energy & Utilities Cloud Service Max 650 € user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6,500 kr user/month £ 520 user/month	Energy & Utilities Cloud Sales Max 650 € user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6,500 kr user/month £ 520 user/month	Energy & Utilities Cloud Sales & Service Max 700 € user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
Agentforce for Energy & Utilities Cloud	Add-on	Add-on
Industry CRM for Service with Agentforce
Industry CRM for Sales with Agentforce	Add-on
Flex Credits for Agentforce	500K/org with Core 1M/org with Advanced	500K/org with Core 1M/org with Advanced	2.75 M per Org	2.75 M per Org	2.75 M per Org
Data Cloud
Slack Enterprise Grid
Tableau Next
Salesforce Foundations
E&U Cloud Intelligence	Add-on	Add-on
Unified Voice & Messaging	Add-on	Add-on
Sales Planning, Programmes, Incentive Compensation Management	Add-on	Add-on
Prompt Builder	Add-on	Add-on
Agentforce Flexible Agreement	Add-on	Add-on

	Energy & Utilities Cloud Service Core 250 € user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2,500 kr user/month £ 200 user/month	Energy & Utilities Cloud Sales & Service Core 325 € user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3,250 kr user/month £ 260 user/month
Utility Self Service Portal
Contact Centre Console
Case Management
Customizable Reports and Dashboards
Knowledge Management
Service Cloud Voice	Available for purchase	Available for purchase
Orders Management
Clean Energy Programme Management
Grid & Network Connections
Product Catalogue & Price Management
CPQ
Tariff Comparison
Contracts
Lead Assignment and Routing
Lead Scoring		Advanced Edition
Opportunity Management
Sales Teams
Enterprise Territory Management

	Energy & Utilities Cloud Service Core 250 € user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2,500 kr user/month £ 200 user/month	Energy & Utilities Cloud Sales & Service Core 325 € user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3,250 kr user/month £ 260 user/month	Energy & Utilities Cloud Service Max 650 € user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6,500 kr user/month £ 520 user/month	Energy & Utilities Cloud Sales Max 650 € user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6,500 kr user/month £ 520 user/month	Energy & Utilities Cloud Sales & Service Max 700 € user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
Slack	Slack Business+ with Slackbot	Slack Business+ with Slackbot	Slack Enterprise+ with Slackbot	Slack Enterprise+ with Slackbot	Slack Enterprise+ with Slackbot
Tableau Next	Standard Consumer per user	Standard Consumer per user	Standard Creator per user	Standard Creator per user	Standard Creator per user
Data 360*
Flex Credits	500K Flex Credits/org/year	500K Flex Credits/org/year	2.75M Flex Credits/org/year	2.75M Flex Credits/org/year	2.75M Flex Credits/org/year
Agentforce Coworker			Unmetered usage	Unmetered usage	Unmetered usage
Data Storage	20MB storage/user	20MB storage/user	1GB storage/user	1GB storage/user	1GB storage/user
Premier Success Plan
Salesforce Foundations

	Energy & Utilities Cloud Service Core 250 € user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2,500 kr user/month £ 200 user/month	Energy & Utilities Cloud Sales & Service Core 325 € user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3,250 kr user/month £ 260 user/month	Energy & Utilities Cloud Service Max 650 € user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6,500 kr user/month £ 520 user/month	Energy & Utilities Cloud Sales Max 650 € user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6,500 kr user/month £ 520 user/month	Energy & Utilities Cloud Sales & Service Max 700 € user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
Security Centre	Available for purchase	Available for purchase
Data Detect	Available for purchase	Available for purchase
Salesforce Backup & Recovery	Available for purchase	Available for purchase	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files
Salesforce Archive	Available for purchase	Available for purchase	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files

	Energy & Utilities Cloud Service Core 250 € user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2,500 kr user/month £ 200 user/month	Energy & Utilities Cloud Sales & Service Core 325 € user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3,250 kr user/month £ 260 user/month	Energy & Utilities Cloud Service Max 650 € user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6,500 kr user/month £ 520 user/month	Energy & Utilities Cloud Sales Max 650 € user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6,500 kr user/month £ 520 user/month	Energy & Utilities Cloud Sales & Service Max 700 € user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
Agentforce: Sales Emails
Agentforce: Account Research		Available for purchase
Momentum		Available for purchase
Sales Insights		Available for purchase
Salesforce Contracts		Available for purchase
Salesforce Maps Advanced		Available for purchase
Sales Programmes		Available for purchase

	Energy & Utilities Cloud Service Core 250 € user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2,500 kr user/month £ 200 user/month	Energy & Utilities Cloud Sales & Service Core 325 € user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3,250 kr user/month £ 260 user/month
Agentforce Contact Centre Digital	Available for purchase	Available for purchase
Agentforce Contact Centre - Workforce Management	Available for purchase	Available for purchase
Quality Management	Available for purchase	Available for purchase
Help Agent	Available for purchase	Available for purchase
Customer Signals Intelligence (CSI)	Available for purchase	Available for purchase
Customer Signals Intelligence (CSI) Score
Field Service - Field Technician
Field Service - Dispatcher
Field Service- Appointment Assistant
Connected Assets

*Data 360 includes 1TB storage entitlement in the organisation.

Extend the power of Energy & Utilities Cloud with these related products

Field Service and Operations

Streamline field operations. Train a new energy workforce to improve on-site safety and efficiency.

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MuleSoft

Instantly connect a growing list of energy and utility applications and data with speed and scale.

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Tableau

Transform energy and customer data into actionable insights and processes.

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Business Intelligence

Help your entire team find important answers and start making data-driven decisions.

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Agentforce for Energy & Utilities Cloud

Unlock assistive AI capabilities for the energy & utilities industry with unmetered employee-facing Agentforce actions.

View all add-ons

Next, choose the Success Plan that’s right for you

From resources to embedded experts, get the right level of support and expert guidance for your business.

Premier Success Plan

Fast-track your success now with easy and expert guidance.

Included in all licences

Access to 24/7 support
Expert coaching and education
Tailored assessments

Learn more

Signature Success Plan

Maximise ROI with proactive, personalised expertise.

Contact your account executive

Designated technical account manager
Proactive monitoring
Key event management
Fastest 24/7 support response times

Learn more

Find your path to AI success with the right experts and apps

Leverage Professional Services and Salesforce Certified Partners for the expertise, agents, and apps needed to unlock your data and secure long-term AI success. Depending on your unique needs, engaging one or both can maximise your ROI.

Professional Services

Realise value quickly and become self-sufficient with Salesforce.

Learn about Professional Services

Partners

Connect with agents, apps, and experts to build and grow your business with AI and Salesforce.

Learn more

Ready to take the next step with the world’s #1 Agentic CRM for energy & utilities?

Try for free.

Start building on Energy & Utilities Cloud for free with one of our trial environments, custom configured to suit your needs.

Start your trial

Talk to an expert.

Tell us a bit more so the right person can keep in touch faster.

Request a call

Energy & Utilities Cloud Pricing FAQs

Salesforce has all kinds of add-ons, apps and additional products to help your company stay ahead in your industry. Call us at +1 800 667 6389 to discuss exactly what kind of products you’re looking to add and how we can help.

We know things don’t always go according to plan and we’re here and will try our best to support. Keep in touch to a sales representative at +1 800 667 6389 to discuss options.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you to connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licences of MuleSoft, work with our integration partners or use apps on AgentExchange. Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption and support plans to our customers. To learn more, visit Success Cloud.

You can purchase licences of Salesforce Essentials with a monthly or annual contract. To get started, sign up and purchase Salesforce Essentials directly from a free trial.

Most Salesforce products use annual contracts, but Salesforce subscription terms vary, like Salesforce Essentials which offers monthly or even multi-year payment options. Chat with a sales representative to discuss payment and billing options for your products.

You can add products or upgrade at any time, but some products may need to scale together. Keep in touch to our sales department at +1 800 667 6389 to see what works for your business.

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