Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story
Capita scales high-volume recruitment with Gen AI and Agentforce.
Agentforce will help Capita transform high-volume recruiting and launch a new business line.
Stories in the Spotlight.
Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
How personalisation has helped boost Heathrow’s digital revenue 30%
Heathrow Airport is flying high with greater digitalisation and personalisation.
Customer Story
Santander UK sets up businesses for global success with Salesforce.
Santander UK sets up businesses for global success with Salesforce.
Customer Story
Trading home-grown tech for a platform transforming student experience
SWPS builds a closer relationship with students with a personal touch.
Explore all our customer stories.
Filter by
82
Results
No items found
Customer Story
Personalising the customer experience, with Salesforce
Sales Cloud, Marketing Cloud, and Einstein help Bayer’s Consumer Health division to drive ‘data-powered sales’ through highly personalised digital touchpoints.
Customer Story
Touring Club Suisse is always on the side of its members and takes the stress out of travel
Non-profit organisation provides comprehensive roadside assistance, travel assistance and other products and services to keep 1.5 million members safe on their journeys with Salesforce.
Customer Story
Swissbit levels up on operational efficiency
Leading manufacturer of manufacturer of storage and security devices stays ahead of competition with leading customer experience and more accurate forecasting.
Customer Story
Centrica makes people’s homes smarter with Salesforce.
An energy and services group boosts growth for its Connected Home initiative with personalised marketing content, integrated services, and high customer satisfaction ratings.
Customer Story
Hotel Chocolat grows its brand fan base with Salesforce.
Learn how the premium chocolate brand tripled digital revenue in 18 months with new products, channels, and insights.
Customer Story
Halfords transforms its digital business thanks to Salesforce.
Halfords keeps the UK moving during COVID-19 with new trading platform using Salesforce.
Customer Story
KPN supercharges sales with Salesforce
Telecom giant hits 1,000 orders a week without increasing headcount with better visibility and more productive workforce
Customer Story
Semilab creates blueprint for success with Salesforce
Specialist manufacturer streamlines global operations with smarter processes, customer community, and better collaboration
Customer Story
ALDO’s Success Story
ALDO, a leading fashion footwear and accessory brand, started using Salesforce to gain better insight into its customers’ preferences in order to be able to serve them better.
Customer Story
PwC is a Trailblazer in digitally enabled professional services.
PwC digitally transforms its global business by putting people first.
Customer Story
EA transforms the customer experience for its online gamers.
Electronic Arts (EA) is transforming its business to keep pace with innovations in gaming and engage more closely with customers. "Building a great gaming experience is no longer enough. Publishers need to up their game and be totally connected with c
Ready to take the next step?
Watch a demo.
See how Salesforce can help your business succeed today.
Talk to an expert.
Tell us a bit more so the right person can keep in touch faster.
Stay up to date.
Get the latest research, industry insights and product news delivered straight to your inbox.
