Running a small or medium business today means doing more with less — yet most SMBs are still managing sales, service, and customer data across disconnected tools. Traditional CRM promises a single source of truth, but too often delivers complexity, cost, and low adoption.
There's a smarter way. Discover how forward-thinking SMBs are unifying their revenue operations inside Slack — turning conversations into pipeline, and customer context into faster decisions, without the overhead of legacy CRM systems.
Key Takeaways:
- How to run sales and service from one connected workspace
- Why headless CRM drives faster adoption and smarter customer engagement
- Practical steps to unify your data and scale without scaling headcount
Featured Speakers
Niall Murphy
Senior Manager, Solution Engineering
Salesforce
Drew Sickler
Lead, Account Solution Engineer
Salesforce
