Salesforce Einstein is a layer of intelligence within the Lightning Platform that brings powerful AI technologies to everyone, right where they work. And with the Einstein Platform, admins and developers have a rich set of platform services to build smarter apps and customize AI for their businesses.
Create custom AI models on any Salesforce field or object to predict business outcomes, such as churn or lifetime value — with clicks, not code.
Easily build, train, and deploy custom bots — trained on your CRM data — to augment business processes, empower your employees, and delight your customers.
Harness the power of image recognition in your apps by training deep learning models to recognize your brand, products, and more.
Classify the underlying intent and sentiment in a body of text to understand how customers feel and what they need, across all channels.
Unlock productivity and discover relevant patterns in your data with AI-powered insights and recommendations.
See the features trusted by more than 150,000 customers to build amazing customer experiences.