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Salesforce Achieves Canada Protected B Moderate for Key Cloud Solutions, Expanding Support for Government Innovation

Salesforce is proud to announce a significant milestone in its commitment to supporting the digital transformation of public sector services in Canada: we’ve achieved Canada Protected B Moderate (ProB Moderate) accreditation for several…

Salesforce Canada

Treat people right and your business will get rewarded. According to the Sixth Annual State of Service Report, 88% of customers say good customer service makes them more likely to purchase again. And…

Salesforce Canada

In a recent survey, Salesforce aimed to understand Canadians’ perspectives on agentic AI better. Canadian consumers are ready for a better customer experience. According to Salesforce Canada’s recent agentic AI survey, customers are…

Salesforce Canada

The world is changing in new and dramatic ways. Every industry faces challenges to its status quo. It’s referred to as the Disruption Economy. Remember the frog in a pot of water on…

Salesforce Canada

Customer acquisition is the art of recognizing people interested in your products and services, convincing them to make purchases, and building their loyalty. Businesses that develop a consistent, effective customer acquisition strategy achieve…

Salesforce Canada

A service desk is the central nervous system that connects all your support resources with the people who need them. As your business grows, it becomes harder to manage all the requests you…

Salesforce Canada

Every sale is an opportunity to build customer loyalty. When reps are ready to answer pre-purchase questions, address any concerns, and offer expert advice, customers know they’re in good hands. Building trust through…

Call centre, black man and talking for customer service, smile and headset in office. Telemarketing, happy male consultant or client support for sales growth, consulting and conversation for business

Salesforce Canada

While 61% of service professionals believe their organization addresses service issues proactively, only 33% of customers agree, according to Salesforce’s State of Service Report. This gap shows many businesses aren’t responding to customer…

Salesforce Canada

Salesforce today announced that six new offerings, including Data Cloud, AI Cloud, Marketing Cloud, Commerce Cloud, MuleSoft, and Tableau, are now available on Hyperforce, the trusted next-generation platform architecture, in Canada. Why it’s…

Salesforce Canada

The business case for adopting artificial intelligence (AI) has become crystal clear, and many companies are already seeing results. According to recent Salesforce research among small and medium-sized businesses (SMBs), the top three…

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Salesforce Canada

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