Recent Stories

A customer's experience in the auto industry plays a major role in driving their purchase. Read our blog to find out how exceptional customer experience can help your business

Lead with empathy, build trust with your team, and learn to cultivate your sales reps to keep them engaged and selling. This is what effective sales coaching looks like now.

Return on experience effortlessly helps to win customer loyalty and to accomplish customers goals for what they want to use your product or service for.

Aiming for customer loyalty is essential for businesses today. Check how marketing teams can improve user-engagement, loyalty, and customer retention.

Salesforce Live: India is shaping up to be an incredible event packed with inspiration, learning, and fun. Here are the sessions you don’t want to miss.

Design thinking puts humans at the centre of innovation. Here’s how we at Salesforce apply this approach to solve customer problems and build better products.

Businesses must prioritise carbon accounting to achieve net-zero emissions. Read our blog to discover sustainable practices to adhere to the IBC frameworks and achieve carbon neutrality.

Discover how better relationships with patients and healthcare providers can help pharma companies accelerate innovation in a post-COVID-19 world.

In the past few years, Wealth management in India has witnessed a paradigm shift. Learn how the Indian investor is evolving, what the future holds for wealth managers.

It's time to level up for a great customer experience. Read our blog to fine-tune customer experience by implementing call centre services best practices.