Improve shopping experience- Jackson Fernandez, Head of eCommerce Puma India, shares how building an omnichannel presence is the key to boost sales when customer journeys are more intricate than ever.
As organisations across India race to adopt AI-based technologies, greater focus must be placed on the ethics of AI.
AI-powered solutions, with their predictive capabilities, can help marketers make the right decisions, in near real-time.
AI in customer servicing is fundamentally transforming the role of service agents. They're evolving from just being troubleshooters to significant contributors to business value with the help of the necessary tools, solutions to engage customers more meaningfully. This is because the agents are equipped with contextual responses and insight-based decision making. Plus they're 24*7 operational.
What’s the best way to improve marketing ROI in today’s challenging landscape? By increasing one of these three things: effectiveness, efficiency, or optimization.
When the world changes, you have to adapt. But how? Hone these top sales skills to reach customers and close more deals.
