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Frequently asked questions (FAQ)
Marketing automation is technology that manages marketing processes and multifunctional campaigns, across multiple channels, automatically. Its goal is to improve the efficiency of your sales funnel, from lead to sales readiness.
Marketing automation allows businesses to develop leads, deliver sales, and nurture existing customer relationships while improving efficiencies and reducing reliance on manual task handling.
Marketing automation can help you align your sales and marketing teams, deliver higher quality leads and personalise your customers journey through smarter use of your data. Explore Salesforce Marketing Cloud to learn more about the benefits of marketing automation.
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Email Marketing from Salesforce
Businesses of any size can grow with professional-level email marketing from Marketing Cloud. Even small businesses can use marketing automation that will help bring in new customers and nurture the ones they already have, without an army of marketers. Plan, personalise, and optimise the customer journey, know your customers better, and measure your results so you can maximise your marketing budget with email marketing from Marketing Cloud.