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Customer Service
Turn every conversation into customer happiness with these featured resources.

Article
Inside the Fourth Edition of the “State of Service” report
Discover the top three customer service trends redefining the state of service today.

Guide
Your Guide to Mobile Workforce Engagement
Identify gaps in your employee engagement to help retain your mobile workforce.

Customer Story
Lessons in Field Service Resiliency from 4 Trailblazers
How Salesforce customers adjusted their field service management in the face of the pandemic.
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