Michael Maoz, Author

My background

Michael Maoz is Senior Vice President of Innovation Strategy at Salesforce. He joined Salesforce from Gartner, Inc., where he was a founder of the CRM practice and held positions as Research Vice President, Distinguished Analyst, and Gartner Fellow. Michael is also a Board Member at Rutgers Center for Innovation Education, and an advisor to Just Capital. Michael has lived and worked on three continents. He focuses his time outside of work on family, friends, learning world cultures, hiking, cycling, volunteering and reading.

Michael's latest articles

Blog

Field Service for Home Health: Build a Proactive, Connected Care Model

The value of moving care into the home comes from connecting every patient signal to trusted context, professional judgment, and action.

Michael Maoz

Blog

Field Service for Asset-Intensive Industries: Turn Service Into a Revenue Engine

Selling equipment is just the start of the revenue journey. To make the most from lifecycle services around the asset, you need to listen to your assets.

Michael Maoz

Blog

Field Service for Facilities Management: From Cost Center to Growth Engine

It’s time to move away from fragmented, system-centered tools. When we anchor operations as a unified enterprise, facilities can be transformed into predictable engines for business growth.