Retailers faced a handful of challenges in 2025: Businesses had to adjust to break-neck advances in generative AI, changing shopping behaviors, and shifting market dynamics. Proactive AI agents began to replace traditional chatbots,…
Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 AI CRM helps businesses become agentic enterprises.
Salesforce voice solutions connect your phone system to the rest of your customer experience — turning every conversation into data your reps can use. New announcements and innovations are on the line at Dreamforce ‘25.
Dreamforce (Oct. 14-16) will help you reimagine your strategy in the era of Agentforce Service. Here are four things you must do to have an incredible experience.