My background
Caylin is the Editorial Lead and Growth Manager for Small Business at Salesforce. She has written content for over 15 years for many SaaS industries, like WordPress and BuzzSumo. She specializes in SEO but is sure to add a human-centric angle to every piece.
My expertise
SEO-led content for Salesforce industries such as Sales, Service, Marketing, Commerce, Retail, Financial Services, and Small Business.
When I'm not working
I can be found hanging out at the beach with my husband and rescue puppy, providing guided meditations or writing my next novel.
Caylin's latest articles
Blog
An AI harness sounds technical, but it's really just managing your agents.
Blog
Behind The Dreamforce Music: Artists Over the Years Supporting a Good Cause
From Metallica to P!nk, take a look back at the biggest Dreamforce musicians who've taken the stage for a big cause.
Blog
Meet Your Digital Teammate, Piper: Spotlight on Marketing Agent
Meet your Marketing Agent, the AI teammate turning a one-person team into a full campaign engine.
Blog
Meet Your Digital Teammate, Hunter: Spotlight on Sales Agent
Meet Hunter — the AI teammate that fills your pipeline while you focus on closing.
Blog
Meet Your Digital Teammate, Casey: Spotlight on Service
Meet Casey, the new help agent serving up excellent experiences for your customers.



