Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Customer Success with Agentforce

Read the Heathrow Airport story.
Customer Story

Heathrow to ease travel and grow revenue with agent-first experiences.

See how the airport will use AI to personalise experiences for 83 million passengers every year.
Formula 1 logo
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalised service for millions.
Read the Adecco Group story.
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.

Explore all our customer stories.

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Financial Conduct Authority
Customer Story

Financial Conduct Authority's Success Story

There are around 50,000 consumer credit firms in the UK. And the Financial Conduct Authority (FCA) has just two years to make sure every one of them applies to be authorised as part of a new – and much tighter - regulatory framework.
Barclays Bank
Customer Story

Barclays - Salesforce

Barclays Bank simplifies the mortgage application process for thousands of brokers and customers in the UK with pioneering community platform
Ebury
Customer Story

Ebury goes global with Salesforce CRM

Fintech pioneer accelerates growth and cuts sales cycle by 30% with sharper insights, smarter processes and greater mobility.
Customer Story

New ecommerce and data platform helps Neuhaus create a premium online customer experience

Einstein 1 helps luxury chocolatier create seamless customer journeys online supported by a single source of truth
Customer Story

New ecommerce and data platform transforms Perfumes & Companhia’s customer journey

Einstein 1 Platform helps leading beauty retailer create an omnichannel experience supported by a single data source.
Customer Story

Saïd Business School gains 5,000 hours to focus on student experience

Universities compete on a global scale. Here’s how one of the best is meeting changing expectations
Customer Story

Automation keeps Spotify's ad business growing year over year.

Learn how the streaming giant boosted advertising sales and improved productivity.
Customer Story

Rossignol brings the magic of the mountains to more people with AI.

Learn how the iconic sports and lifestyle brand uses Salesforce Customer 360 to build stronger connections and drive sales with personalised interactions on every channel.
Customer Story

Brown Thomas Arnotts grows online revenue with greater integration.

Brown Thomas Arnotts reinvents retail and boosts ecommerce sales with seamless customer journeys.
Customer Story

How N26 is better serving its customers with Marketing and Service Cloud.

Data-driven service and marketing makes banking easier and more intuitive for customers and employees alike.