Our real-time infographic provides analysis of the conversations taking place across the social Web about the Mayor of London elections
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How social media is changing customer service – we created a short, sharp Prezi that takes you through a typical case, from angry tweet to happy ending.
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Pinterest for business: Here are ten easy ways you can begin using Pinterest for your company.
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Social-powered businesses have to work together as teams. So we've put together two dream teams of social media influencers. Here is our North American Dream Team - The American Socialites
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Social-powered businesses have to work together as teams. So we've put together two dream teams of social media influencers. Here is our European Dream Team - The European Engagers
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LinkedIn just might be one of the most powerful sales tools ever invented - for identifying opportunities, researching prospects and engaging people early. With this action plan, you can start to benefit from LinkedIn today and improve your sales process.
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Social media gives companies direct, unmediated access to prospects and customers. It encourages dialogue between companies and their customers, but can also lead to negative comments on social forums. So how do you deal with these?
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Social media offers new levels of direct access to customers, prospects and the whole online world. With more and more of your employees engaging in social networks online, the line between what's personal and professional starts to blur. It's critical to have a social media policy that makes it clear what's expected from those who represent your brand.
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Michael Stelzner is the founder and CEO of Social Media Examiner. In just over 2 years Mike has grown the site to over 450,000 monthly visits and one of the top 6 marketing blogs in Ad Age. We called Mike up to get his thoughts on social media and how businesses could use it to really make an impact for them in 2012.
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