Generative AI Course
Learn about generative AI from start to finish with Salesforce's free courses on Gen AI.
About the free generative ai course
Foundations of Generative AI
This course introduces the core concepts, tools, and applications of Generative AI—the field of artificial intelligence focused on creating content such as text, images, audio, and code. Geared toward professionals, developers, and creatives, the course provides a mix of foundational theory and hands-on experience with cutting-edge generative models.
By the end of the course, you’ll have a clear understanding of how generative AI works and how to use it effectively and responsibly in real-world scenarios.
Topics Covered:
- Introduction to Generative AI and its real-world use cases
- Text generation with LLMs
- Image generation with tools
- Generative AI for code and automation
- Prompt engineering for different content types
- Ethical concerns: bias, misuse, deepfakes and copyright
- Tools and platforms for building generative AI apps
Join the Agentblazer community.
Connect with Agentblazers from around the world to skill up on AI, discover use cases, hear from product experts, and more. Grow your AI expertise — and your career.
Learn more about Large Language Models
What is Conversational AI?
Conversational AI helps businesses build stronger customer relationships through natural, human-like dialogue that can answer questions, solve problems and increase efficiency.
What are LLMs (Large Language Models)?
Explore the basics of LLMs, discover their common use cases and learn more about why they matter for your business.
What is generative AI? (A complete guide for businesses in Asia)
Find out what is generative AI? Learn from Salesforce's Chief Scientist who explains how generative AI changes the future and transforms Asian businesses.
What Is Retrieval-Augmented Generation (RAG)?
Retrieval-augmented generation (RAG) helps businesses use generative AI by connecting LLMs to internal data.
AI products to power your business
Agentforce
Build and customise automnomous AI agents to support your employees and customers 24/7
Sales AI
Sell faster with trusted AI for sales built directly into your CRM
Service AI
Learn how AI for customer service & support can assist your teams to increase productivity and deliver hyper-personalised customer experiences faster
Marketing AI
AI marketing software helps you to drive personalisation and productivity at scale — with artificial intelligence built directly into your CRM
Commerce AI
Save time and give customers more of what they love with ecommerce AI tools. Work smarter and grow faster with trusted AI-powered Commerce
Ready to take the next step with Agentforce?
Build agents fast.
Take a closer look at how agent building works in our library.
Get expert guidance.
Launch Agentforce with speed, confidence, and ROI you can measure.
Talk to a rep.
Tell us about your business needs and we’ll help you to find answers.
