LLM Course

Learn about large language models from start to finish with Salesforce's free courses on LLMs.

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Learn more about Large Language Models

Conversational AI: What It Is & How It Works

Understand conversational AI, how it supports automated interactions and how businesses can improve customer experiences with Salesforce.
The brain inside a human-like head representing an LLM (large language model) ingests information represented by charts, graphs and icons

What Is an LLM (Large Language Models )?

Understand what LLMs are, how large language models work and how they support generative AI, natural language processing and business applications.
A businessman gathers with an LLM agent surrounded on a background of graph and chart icons.

LLM Agents: A Complete Guide

LLM agents can parse complicated questions, improve decision-making, and take timely action. Here's a look at the types of LLM agents and their benefits.

What is Retrieval-Augmented Generation (RAG)

Understand retrieval-augmented generation (RAG), how it connects AI models with trusted information, and where businesses can use it with Salesforce.