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See what AI was meant to be
in our Salesforce TV adverts.

Agentforce 360, our digital labour platform, provides any business with specialised, always-on support. Whether serving up a better dining experience or pairing patients with the right care, from the right specialist, at the right time, autonomous agents are on the job 24/7.

Explore Agentforce

Win with AI agents on every team.

Agentforce helps your human workforce be more productive and stay focussed on the high-value jobs that have the most impact on your business and customers.

Find prebuilt agents to meet your business needs.

Your Agentforce can use any workflow, automation, or API to autonomously complete critical tasks, round the clock.

  • Resolve customer enquiries 24/7
  • Engage with sales prospects round the clock
  • Offer personalised product recommendations
  • Provide sales coaching with personalised role plays
Explore Agentforce

Customise Agentforce for any job, any industry.

You’ll find agents to handle any use case, ready to help right out of the box. Customising agents or building your own is easy with no-code and low-code Salesforce tools.

Hospitality

Autonomously notifies and engages customers and restaurants, so answers are always available, and problems are solved before they happen.

Travel

Autonomously deliver 24/7 responses by connecting knowledge bases, flight info APIs, and millions of passenger records.

Healthcare

Autonomously engages with patients, providers and payers to resolve enquiries, provide summaries and take action across multiple channels.

Banking

Autonomously analyses data, proactively manages client requests and provides personalised service across retail, commercial and investment banking.

Retail

Autonomously share campaign insights, proactively manage customer outreach and resolve cases for fashion, grocery and convenience retailers.

Operations

Autonomously helps operations teams manage plan creation, resourcing needs, and track progress across teams.

CX

Autonomously analyse customer surveys and reviews, proactively suggest customer retention improvements and manage omni-channel experiences.

Finance

Autonomously share insights on financial reporting and risk assessments, act on fraud detection and resolve compliance-related queries.

Learn more about AI agents and how they can help your business.

Blog

LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong

Read the blog

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Check out free Trailhead online learning trails about building and customising agents.

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