Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Fulbright University Vietnam Automates Student Services with Agentforce
Discover how Fulbright University Vietnam is using Agentforce to scale student support, streamline operations, and drive its next phase of digital transformation.
Customer Story
Mongolian Travel Startup Rara Avis is Revolutionising Seamless Journeys with Agentforce
By automating tour enquiries 24/7, Rara Avis Travel enhances customer experience and scales for global reach.
Customer Success with Data 360
Customer Story
AVPN's ImpactCollab: Fueling Philanthropy with AI
Agentforce AI empowers advisors, making philanthropy more efficient
Customer Story
Fisher & Paykel elevates service to match the luxury of its products.
Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer success with Agentforce 360 Platform
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Globe Business Revolutionises Customer Service Efficiency with AI
Globe Business Revolutionises Customer Service Efficiency with AI
Customer Story
FairPrice Group makes every day a little better for customers with AI
See how Singapore’s largest retailer empowers customer service teams and improves efficiency with AI.
Customer Story
K.W. Metal Work increases sales and productivity with data and AI
Learn how this family-owned business has harnessed data to drive year-on-year growth.
Explore all our customer stories.
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Customer Story
Ranosys Technologies has built a single source of truth with Salesforce
Ranosys Technologies is on a global mission to provide new age IT solutions that help its clients put their customers at the centre of everything they do.
Customer Story
State Farm underwrites its future with a customer-first transformation
State Farm uses Salesforce to gain a unified view of the customer, manage policyholders’ current and future needs using AI, and integrate data from third-party systems to simplify the customer experience.
Customer Story
AFDigital is using Salesforce to enable data-driven human connections
AFDigital helps companies put their customers at the centre of their world.
Customer Story
Cebu Pacific Air: Service Cloud Customer Case Study
See how the largest airline in the Philippines, Cebu Pacific, takes customer care to new heights, creating customers for life with Salesforce.
Customer Story
Katalon Scales Up for Global Growth With Salesforce
Katalon’s commitment to its customers forms the backbone of its brand as the company pursues global growth.
Customer Story
Pandora moved its infrastructure to the cloud for 5X the savings.
Social interaction is an important part of the Pandora experience; users like songs, share stations, and follow others with similar tastes — helping Pandora deliver music each listener loves.
Customer Story
See how ADP’s sales team turned the whole world into their office.
When you have almost as many customers as Seattle has residents, the ability to build strong connections with them is critical. For ADP, a leader in human capital management, Salesforce helps nurture lasting relationships across its 600,000+ customers.
Customer Story
VitaDairy transforms with Salesforce to engage and take care of its customers
VitaDairy’s vision is to become one of the top three dairy companies in Vietnam and it is using Salesforce to attract new customers and take care of existing ones.
Customer Story
Financial Times transitions to a new digital readership.
The Financial Times scoops the competition in the digital age
Customer Story
Dornier MedTech transforms service from the inside out
Dornier MedTech is using Salesforce to drive transformation across its Asia Pacific operations, starting with Singapore and Japan and extending to 22 countries in APAC.
Customer Story
ShopBack masters the art of the deal with Salesforce
ShopBack created the cash back bandwagon in APAC in 2014, and since then has evolved beyond its cash back model and rapidly grew to become the largest pre-shopping destination in the region.
Customer Story
Singapore Global Network uses Salesforce to deepen relationships overseas.
SGN connects with its global network with help from Salesforce.
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