Break Silos, Build Revenue: Drive Loyalty & Growth with a Unified AI Strategy for Sales and Service

Featured Speakers:

• Eddie Prignano, Director, CRM Platform, Vivint
• Michelle Cochran, RVP, Sales, Salesforce
• Meagan Meyers, Director, Product Marketing, Salesforce
• Tim Casey, Senior Distinguished Solution Engineer, Salesforce

Customers expect fast, personalised, and intelligent support — and the cost of not delivering is high. Poor customer service can be a business’ biggest expense. U.S businesses lose $75 billion annually due to poor customer service. Businesses that unity their platform, data, and AI strategy across Sales and Service not only create seamless, personalised experiences that build customer loyalty — they also see stronger ROI, reduced costs, and a cohesive customer experience that drives long-term business growth.

Join Salesforce Leadership and Vivint, a trailblazing customer, who’s seeing breakthrough success, for a dynamic session exploring how connected Service and Sales AI strategies are transforming businesses by unlocking efficiencies, reducing costs, and building long-term customer loyalty.

From this webinar, you will walk away with actionable learnings on how to:

• Deliver personalised, proactive experiences across the entire customer journey
• Turn service engagements and insights into revenue opportunities
• Cut costs, boost service rep productivity, and improve ROI

Register now to discover how aligning Sales and Service unlocks growth and builds the foundation for the enterprise of tomorrow!