AI is just the tip of the spear. You need real-time access to all your customer data, powerful analytics, and automation across your business to make AI work for you. And a trusted architecture that’s got your back. Salesforce Einstein is your solution to get started with generative AI now.
AI has the power to transform your business. But it can also put your data at risk. AI Cloud is built on the Einstein GPT Trust Layer, which safeguards your company’s sensitive customer data. So you can use any AI model — and keep your data locked down tight.
AI Cloud is built on an open platform. You can safely use any large language model (LLM). Ours, yours, or any other you choose. Salesforce AI Research has developed its own domain-specific LLMs. And Einstein lets you work with any model in an ecosystem of industry-leading LLM platforms.
AI Cloud is purpose-built for Customer 360 to drive efficiency and business outcomes across your company. It continuously learns and adapts to deeply understand your customers. And delivers customer magic like nobody’s business.
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow with the #1 AI CRM for sales.
Accelerate efficiency with AI + Data + CRM. Boost productivity from your contact centre to the field with the #1 AI CRM.
Win customers. Engage efficiently. Grow revenue. Infuse AI into your marketing to help you build lasting relationships.
Grow faster and transform every step of the customer journey with commerce powered by trusted AI + Data + CRM.
Accelerate work with AI and automation. Find information and data instantly. And connect to anyone from anywhere.
Drive better business outcomes and intelligent customer experiences with AI-fueled insights everywhere, for everyone.
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