Marketing Cloud, Trailhead...
Omni-Channel Presence and Routing
Efficiency, transparency, and speed.
Manage availability in real-time and intelligently route the right cases to the right agents.
Faster, smarter customer service starts with a free trial. (Yep, free.)
See firsthand how Salesforce is revolutionising customer service with a free Service Cloud trial. You can also join our Success Community to learn from other users, and help your business thrive.