Source: Salesforce Customer Success Metrics Survey, conducted 2015–2017 among 7,000+ customers randomly selected. Response sizes per question vary.
 
 
 
 

We want to recover relationships, not just resolve cases. What we’re doing with Salesforce will help us create customers for life.”

CANDICE IYOG VICE PRESIDENT, MARKETING AND DISTRIBUTION
 
Out-of-the-box service solution for up to 5 users
$ 25
USD/user/month*
(billed annually)
Complete service CRM for teams of any size
$ 75
USD/user/month*
(billed annually)
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Customisable CRM for comprehensive service
$ 150
USD/user/month*
(billed annually)
Unlimited CRM power
$ 300
USD/user/month*
(billed annually)
* All per user products require an annual contract.