Salesforce Service Cloud - World's #1 Customer Service Application
Create 32% more customer happiness with complete customer support software.
Source: Salesforce Customer Success Metrics Survey, conducted 2015–2017 among 7,000+ customers randomly selected. Response sizes per question vary.
Get faster, reliable case resolution with a complete customer view.
Empower customers with engaging portals and communities.
Deliver personalised support across digital channels, including messaging, chat and social.
Improve first-visit resolution, onsite management, and more, in the office and in the field.
Scale support and increase agent productivity with AI-powered chatbots and solutions.
Get faster, reliable case resolution with a complete customer view.
Empower customers with engaging portals and communities
Deliver personalised support across digital channels, including messaging, chat and social.
Improve first-visit resolution, onsite management, and more, in the office and in the field.
Scale support and increase agent productivity with AI-powered chatbots and solutions.
Get faster, reliable case resolution with a complete customer view.
Empower customers with engaging portals and communities
Deliver personalised support across digital channels, including messaging, chat and social.
Improve first-visit resolution, onsite management, and more, in the office and in the field.
Scale support and increase agent productivity with AI-powered chatbots and solutions.
Get faster, reliable case resolution with a complete customer view.
Empower customers with engaging portals and communities
Deliver personalised support across digital channels, including messaging, chat and social.
Improve first-visit resolution, onsite management, and more, in the office and in the field.
Scale support and increase agent productivity with AI-powered chatbots and solutions.
Get faster, reliable case resolution with a complete customer view.
Empower customers with engaging portals and communities
Deliver personalised support across digital channels, including messaging, chat and social.
Improve first-visit resolution, onsite management, and more, in the office and in the field.
Scale support and increase agent productivity with AI-powered chatbots and solutions.
CUSTOMER SUCCESS STORY
AirAsia spreads customer happiness with a guest obsessed approach
“Making our guests happy means placing customers and their needs at the centre of everything we do. Salesforce is the heart of this customer-obsessed approach as it gives us a complete view of our guests across all channels, allowing us to deliver a faster, more personalised service.”
Pricing
From out-of-the-box to fully customisable support, find the best solution for your customers.
Essentials
All-in-one sales and support app*
$
25
USD/user/month**
(billed annually)
(billed annually)
Professional
Complete service CRM for teams of any size
$
75
USD/user/month*
(billed annually)
(billed annually)
Enterprise
Customisable CRM for comprehensive service
$
150
USD/user/month*
(billed annually)
(billed annually)
Unlimited
Unlimited CRM power
$
300
USD/user/month*
(billed annually)
(billed annually)
* Essentials edition good for up to 10 users.
** This edition requires an annual contract. Monthly pricing available on Essentials edition.
** This edition requires an annual contract. Monthly pricing available on Essentials edition.
