Has the Financial Services Industry Changed for the Better?
Back in mid-2020, futurist Brett King shared his thoughts on how digital transformations brought on by COVID-19 would affect financial services. Ahead of his appearance in the Financial Services Episode at Salesforce Live: Australia & New Zealand on 30 March, we asked him to share what’s happened with financial services since, and how technology is creating change in the industry.
Financial services organisations should prepare for DDO & IDR
October 5 is D-day for DDO (RG 274) and IDR (RG 271) changes. Here’s why a digital response to the new regulations is your FinServ organisation’s best bet.
The New Evolution of Digital Transformation for the Insurance Industry
The insurance industry has been shouting about innovation and digital transformation for years but the reality is weighed down by legacy technology and often culturally entrenched resistance to change. Here’s how Salesforce’s acquisition of Vlocity is changing that.
How Data and Personalisation Helped Athena Build Its Brand and Reputation
The financial services industry has traditionally been dominated by big players with long legacies and established reputations. So when mortgage lending startup Athena wanted to make a name for itself, the business used data to take a wrecking ball to the way things have always been done.
The Future Of Financial Services: 4 Highlights From Salesforce Live
Last week’s Salesforce Live for Financial Services event was packed with thought leadership, practical expertise and advice to help financial services organisations and their leaders plan for a future that has been brought dramatically closer by COVID. Here we’re sharing the highlights.
The Future of Financial Services: Digital Customer Engagement
Salesforce Live for Financial Services keynote speaker — futurist, author and ‘king of the disruptors’ Brett King — shares his insights into the future of financial services.
Help Customers Navigate Financial Uncertainty With Connected Digital Banking
Banking providers around the world are helping millions of people and small businesses manage tremendous financial uncertainty amid COVID-19.
4 disciplines that create transformational mindsets for financial services leaders
There’s no doubt that embracing innovative technologies will be key to success in the financial services sector. And the greatest enabler of this is cultural change. Here are the mindsets finserv leaders can cultivate to propel them and their teams forward.
Live from Dreamforce: Cathy Sowden, Good Return
At the end of last year, Good Return’s Head of Fundraising Cathy Sowden joined Salesforce SVP and General Manager, Financial Services Rohit Mahna live on the Dreamforce stage to take Good Return’s story…
Financial Services Basecamp highlights: Open banking, trust, compliance and the future of banks
How do finservs win back trust? By doing what they’re asked? That’s always been table stakes. Now they need to go above and beyond customers’ expectations – and those are higher than ever.