Financial Services

Back in mid-2020, futurist Brett King shared his thoughts on how digital transformations brought on by COVID-19 would affect financial services. Ahead of his appearance in the Financial Services Episode at Salesforce Live: Australia & New Zealand on 30 March, we asked him to share what’s happened with financial services since, and how technology is creating change in the industry.

October 5 is D-day for DDO (RG 274) and IDR (RG 271) changes. Here’s why a digital response to the new regulations is your FinServ organisation’s best bet.  

The insurance industry has been shouting about innovation and digital transformation for years but the reality is weighed down by legacy technology and often culturally entrenched resistance to change. Here’s how Salesforce’s acquisition of Vlocity is changing that. 

The financial services industry has traditionally been dominated by big players with long legacies and established reputations. So when mortgage lending startup Athena wanted to make a name for itself, the business used data to take a wrecking ball to the way things have always been done. 

Last week’s Salesforce Live for Financial Services event was packed with thought leadership, practical expertise and advice to help financial services organisations and their leaders plan for a future that has been brought dramatically closer by COVID. Here we’re sharing the highlights.

Salesforce Live for Financial Services keynote speaker — futurist, author and ‘king of the disruptors’ Brett King — shares his insights into the future of financial services.

Banking providers around the world are helping millions of people and small businesses manage tremendous financial uncertainty amid COVID-19.

There’s no doubt that embracing innovative technologies will be key to success in the financial services sector. And the greatest enabler of this is cultural change. Here are the mindsets finserv leaders can cultivate to propel them and their teams forward. 

At the end of last year, Good Return’s Head of Fundraising Cathy Sowden joined Salesforce SVP and General Manager, Financial Services Rohit Mahna live on the Dreamforce stage to take Good Return’s story…

How do finservs win back trust? By doing what they’re asked? That’s always been table stakes. Now they need to go above and beyond customers’ expectations – and those are higher than ever.