Recent Stories

Just follow these tried-and-true methods to consistently create a meaningful connection with your customers.

There’s a lot to know about data, especially with the emergence of generative AI. This glossary of key terms will help everyone in your company understand the power of real-time, actionable data.

Consumers are saving more and spending less, according to our research. But savvy retailers can keep current customers happy by using data and AI to create excellent customer experiences.

Learn how to become a customer company through IT and AI implementation to create seamless customer experiences.

Why bridging the gap between understanding digital transformation and securing leadership support for implementation remains an uphill battle.

Crafting a good sales pitch is not easy — but it might be one of the most important things a sales rep can do.

Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative AI.

To keep customers for as long as possible, account managers must be laser-focused and nurturing. Sales and business coach Marcus Chan shares four account management skills to help you harness both mindsets.

The CEO of Intrepid Travel shares his leadership style and insights from almost two decades with the global travel brand.

Shoppable content lets customers turn social scrolls into buying sprees, all on the same platform. Here’s how you can increase conversions while telling your brand’s story.