Consumers are saving more and spending less, according to our research. But savvy retailers can keep current customers happy by using data and AI to create excellent customer experiences.
Learn how to become a customer company through IT and AI implementation to create seamless customer experiences.
Crafting a good sales pitch is not easy — but it might be one of the most important things a sales rep can do.
Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative AI.
To keep customers for as long as possible, account managers must be laser-focused and nurturing. Sales and business coach Marcus Chan shares four account management skills to help you harness both mindsets.
The CEO of Intrepid Travel shares his leadership style and insights from almost two decades with the global travel brand.
The skills that businesses need to put AI to work are lagging. But you can get the skills you need. Here’s how.
If customers are dissatisfied with a service experience, they won’t hesitate to take their business somewhere else. Generative AI can help boost customer satisfaction and build experiences that drive loyalty.
