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Agentic AI

The shift to AI agents, like every major tech revolution before it, isn’t just about the tools. It’s about reimagining how work gets done across every team, process, and decision. That means rethinking workflows, reskilling your teams, and learning to lead in entirely new ways. It’s a lot, and we get it. We’re on this journey, too. This page is your starting point. You’ll find resources to help you spot high-impact use cases, run a successful pilot, manage a blended workforce of humans and AI agents, and much more. The initial productivity gains are just the beginning. The real leap is in how you evolve your organization to thrive in the agentic era.

Learn how agentic AI is using data and AI to help businesses boost employee productivity, drive innovation, and unlock new revenue streams.

Build your agentic AI skills and future-proof your career

Follow guided skill paths and get hands-on with Trailhead, our free online learning platform.

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Get Started with Artificial Intelligence

Learn how artificial intelligence works and how to use it effectively and responsibly.

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Change Management for AI Implementation

Learn strategies and best practices to support organizational change when introducing AI.

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Trusted Agentic AI

Learn how Agentforce uses safeguards and responsible AI principles to create ethical AI.