Moving from a pilot to a fully integrated AI ecosystem takes more than the right technology: It calls for a shift in mindset, process, and expertise. Many companies linger in pilot purgatory, where promising experiments never make the leap to full-scale impact. Despite the rise in AI pilots, deployment rates remain flat at 11%.
We recognize AI’s transformative power and the opaque road to rollout. We’re devoting this page to the journey from pilot to deployment, with insightful articles, videos, and more to help clear your path to real results.
For decades, screens, keyboards, and structured applications have shaped our relationship with technology. People learned how to interact with computers
Learn how to set up an AI agent for better performance. Get key strategies and tips from Salesforce’s experience with Agentforce on Help.
AI conversations that matter
As agentic AI rapidly evolves, staying informed is crucial. Follow the most impactful insights on social media.
PepsiCo is now using Agentforce across sales, service & IT to augment teams, cut costs & fuel growth.“Every AI initiative must have clear top-line & bottom-line impact.” This is digital labor done right for the new generation. ❤️🤖https://t.co/qyOnVMn7QB
I worry that companies are so focused on wringing efficiency from yesterday's technology (and reducing headcount) that they're missing how today's models could transform their actual competitive advantage.
Amazon CEO: "As we role out more Generative AI and agents … we will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs … In the next few years, we expect this will reduce our total corporate workforce as we get… pic.twitter.com/uibd4B2znZ
