Dmitry Sheynin, Author - Salesforce

My background

Dmitry Sheynin is a senior product marketing manager for Agentforce, focused on enterprise AI and autonomous agents. He's obsessed with customer success and loves to dive into the weeds.

Dmitry's latest articles

Blog

8 Ways AI Agents Are Evolving in 2026

Eight trends reshaping enterprise AI in 2026 — from deterministic guardrails and context engineering to headless CRM access and the new job titles running it all.

Blog

Does Your Company Have an AI Accountability Problem?

Building an AI agent is easy. Operating one is a discipline most org charts don't support yet.

Blog

Still Running Agentic Pilots? Here’s What 5 Companies Did to Ship AI Agents to Production

Five companies. Five decisions. One pattern separating the teams that shipped AI agents from the ones still refining their demos.

Agentic AI

Blog

How Shreeya Rashinkar Turns AI Skeptics into Agentblazers, One Telco At a Time

We go behind-the-scenes with a Golden Hoodie recipient at her job taking Agentforce deployments from pilot to production.

A screenshot of the Agent Builder user interface

Blog

5 Cool Things to Try in Your Developer Edition Org

You’ve just spun up a shiny new DE org… now what?

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