Fatemeh Khatibloo

Director, Office of Ethical & Humane Use

Fatemeh Khatibloo leads ethics by design for Salesforce's B2B CRM solutions, including Sales Cloud and Service Cloud. She works with the product, engineering, design, and distribution teams to identify ethical risks and potential negative consequences within product roadmaps, tech specs, and design. She and her partners then mitigate those risks and create business value from their approaches.

woman wearing headset smiling, looking at her computer screen: contact center burnout

Employee Experience

Your Contact Center Agents Are Burnt Out – Here’s How To Help Them

Fatemeh Khatibloo

May 11, 2022

Outsized challenges add to the daily stress your contact center agents face. Here are data-backed strategies to build trust and support their wellbeing now.

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