My background
Katie Muse is a Product Marketing Manager for the Salesforce Platform.
My expertise
I focus on helping to tell the overall Platform story, especially for developer tools, security, and privacy. I work on product messaging, positioning, event content, and product launch plans to get our customers excited.
When I'm not working
I’m playing video games, spending time with my cats, at the boxing gym, or hiking around the world.
Katie's latest articles
Blog
Wondering if the IT Keynote is worth your time? From customer best practices to exciting product innovations, here are five reasons to watch it on Salesforce+.
Blog
6 Ways Sandboxes Prepare Your Agentforce for the Real World
Test it, don’t guess it – Agentforce testing in Sandboxes ensures a smooth performance.
Blog
Why Data Masking is Key to a Privacy-First Approach
Because keeping sensitive data safe doesn't mean you have to compromise innovation.
Blog
How DevSecOps Turns Cyber Threats Into Customer Trust
Security shouldn’t be an afterthought. With DevSecOps, it’s built in, ensuring compliance and keeping your AI initiatives on track.
Blog
What Is a Customer Satisfaction Score (CSAT)? All About Your Service Report Card
Customers are the driving force behind any business, so keeping them satisfied is job number one. Here’s how to make sure you’re meeting their expectations.
