Rekha Srivatsan
Senior Vice President and Chief Marketing Officer, Data 360
My Background
Rekha Srivatsan is Senior Vice President and Chief Marketing Officer of Data 360 at Salesforce, where she leads global go-to-market strategy and marketing for Salesforce's data platform. Throughout her career, Rekha has focused on building and growing products that help companies connect with their customers through data, AI, and CRM. She is passionate about bringing innovative technologies to market and helping organizations unlock greater value from their data.
Rekha's latest articles
Blog
Running a growing business is equal parts planning, staying nimble, and ready to pivot when plans go awry. Here's how to prepare for an unreliable supply chain.
Blog
3 Change Management Tips To Keep Service Agents Agile
Change management is paramount as companies serve customers digital experiences. These tips can help your service teams.
Blog
Empower Agents to Work Effectively From Anywhere With Digital Voice
As more customer service agents work remotely, managers need new tools to measure, mentor, and equip their teams for success.
Blog
High-Growth Companies Canva, Headspace, and Torani Share Secrets to Success Now
A few businesses have beat expectations during the pandemic. Here’s how three of these businesses grew during uncertainty.
Blog
Why Workforce Management Is Key To the Contact Center Future
If you fail to plan, then you’re planning to fail. Human creativity is critical in the customer service contact center. Planners must address these three things to set agents up for success.
