The 8 Metrics That Matter in Field Service — and How You Can Improve Them
If you’re not seeing the kind of performance you want, or if you’re looking to improve efficiency, keep an eye on these important metrics.
Taksina Eammano is the Executive Vice President & General Manager of Field Service at Salesforce. She is responsible for the overall strategy and vision, product and innovation narrative, and financial performance of Field Service.
If you’re not seeing the kind of performance you want, or if you’re looking to improve efficiency, keep an eye on these important metrics.
Leading field service managers lean into software that facilitates collaboration, business agility, and workflow automation.
With remote customer assistance, field service organizations can deliver service from anywhere, keeping both workers and customers safe.
Now AppExchange makes it easy to automate your contact center with a new collection of Chatbot and Robotic Process Automation solutions.
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