How to Fast-Track Your AI Use Cases for CRM Bert Legrand November 15, 2024 Select the best use case and the right LLM for your business with a reliable guide to evaluate LLMs based on trust, accuracy, and cost. IT Paving a Secure Path for AI – 4 Key Practices to Protect Your Data Cynthia Huang November 15, 2024 Adopt a secure AI strategy to keep a pulse on compliance and safeguard customer trust. Data Activation Salesforce Platform IT Agentforce Service Chatbots vs. AI Agents: What’s the Difference? Kevin Lada November 15, 2024 Learn how chatbots and autonomous AI agents can ease the workload for reps and scale your customer support. Agentforce Service Service AI Agentforce How We Built the First Dreamforce Event Agent in 5 Days with Agentforce Robert Xue November 15, 2024 Robert Xue, a software engineering architect on the Retrieval Augmented Generation team, takes us behind the scenes. Agentforce AI Serviceblazer Proactive Customer Service: You Read My Mind, and Earned My Trust Rebecca Mackenzie Michael Maoz November 14, 2024 Discover how to develop a proactive customer service strategy and win a competitive advantage. Agentforce Service Service AI Customer 360 How Turtle Bay Resort Elevated Its Guest Experience with Salesforce Partners and AI Lauren Gaskill November 13, 2024 Turtle Bay Resort has been the backdrop for blockbuster hits such as Forgetting Sarah Marshall, Jumanji, Hunger Games: Catching Fire, and Pirates of the Caribbean: On Stranger Tides. But recently, the resort, which… Data Cloud AI Partner Apps Small Business What Is an AI Agent For Small Business? Brett Grossfeld November 11, 2024 Check out the many benefits, features, and future of AI assistants for small business owners. AI Small Business Design We Design AI Interfaces with Accessibility in Mind – Here’s How Jacqueline Tolisano November 8, 2024 Discover 3 best practices that help keyboard users interact with Agentforce and Prompt Builder. Agentforce Sales AI Design Medical Devices and Diagnostics 3 Ways Life Sciences Organizations Can Use AI Today Kaitlyn Castaneira Gizzi November 8, 2024 With AI for life sciences, Pharma and MedTech companies can improve efficiency and better support patients and healthcare professionals. Healthcare and Life Sciences AI Pharmaceuticals Communications Blog Transforming Telecom Maintenance: How AI Streamlines Asset Management Brad Pruner November 6, 2024 Discover how technology is transforming asset management in telecommunications by proactively identifying problems. Service AI Agentforce
How to Fast-Track Your AI Use Cases for CRM Bert Legrand November 15, 2024 Select the best use case and the right LLM for your business with a reliable guide to evaluate LLMs based on trust, accuracy, and cost.
IT Paving a Secure Path for AI – 4 Key Practices to Protect Your Data Cynthia Huang November 15, 2024 Adopt a secure AI strategy to keep a pulse on compliance and safeguard customer trust. Data Activation Salesforce Platform IT
Agentforce Service Chatbots vs. AI Agents: What’s the Difference? Kevin Lada November 15, 2024 Learn how chatbots and autonomous AI agents can ease the workload for reps and scale your customer support. Agentforce Service Service AI
Agentforce How We Built the First Dreamforce Event Agent in 5 Days with Agentforce Robert Xue November 15, 2024 Robert Xue, a software engineering architect on the Retrieval Augmented Generation team, takes us behind the scenes. Agentforce AI
Serviceblazer Proactive Customer Service: You Read My Mind, and Earned My Trust Rebecca Mackenzie Michael Maoz November 14, 2024 Discover how to develop a proactive customer service strategy and win a competitive advantage. Agentforce Service Service AI
Customer 360 How Turtle Bay Resort Elevated Its Guest Experience with Salesforce Partners and AI Lauren Gaskill November 13, 2024 Turtle Bay Resort has been the backdrop for blockbuster hits such as Forgetting Sarah Marshall, Jumanji, Hunger Games: Catching Fire, and Pirates of the Caribbean: On Stranger Tides. But recently, the resort, which… Data Cloud AI Partner Apps
Small Business What Is an AI Agent For Small Business? Brett Grossfeld November 11, 2024 Check out the many benefits, features, and future of AI assistants for small business owners. AI Small Business
Design We Design AI Interfaces with Accessibility in Mind – Here’s How Jacqueline Tolisano November 8, 2024 Discover 3 best practices that help keyboard users interact with Agentforce and Prompt Builder. Agentforce Sales AI Design
Medical Devices and Diagnostics 3 Ways Life Sciences Organizations Can Use AI Today Kaitlyn Castaneira Gizzi November 8, 2024 With AI for life sciences, Pharma and MedTech companies can improve efficiency and better support patients and healthcare professionals. Healthcare and Life Sciences AI Pharmaceuticals
Communications Blog Transforming Telecom Maintenance: How AI Streamlines Asset Management Brad Pruner November 6, 2024 Discover how technology is transforming asset management in telecommunications by proactively identifying problems. Service AI Agentforce